bdtk31 Privacy Policy
Your personal information is completely safe with us. bdtk31 is committed to protecting your privacy through SSL encryption and strict data protection practices.
This privacy policy applies to all users of the bdtk31 platform's services. By using the site you accept the terms of this policy. For any questions, please contact our support team.
bdtk31 operates a safe and trusted online betting and casino platform for users in Bangladesh. We believe your privacy is a fundamental right. In this policy we clearly explain what types of information we collect, why we collect it, how we store it, and under what circumstances your information may be shared with third parties.
bdtk31's privacy policy is always prepared in accordance with applicable laws in Bangladesh and international best practices. We use modern SSL encryption technology and regular security audits to protect your data.
What Information We Collect
bdtk31 collects only the information that is essential for providing services, ensuring security, and fulfilling legal obligations.
Personal Identity Information
During account registration we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport number (where applicable)
- Address and country of residence (Bangladesh)
Financial Transaction Information
To process secure deposits and withdrawals we store payment method details (bKash, Nagad, Rocket, Upay, bank transfer). Full card numbers or complete bank account details are not stored on our servers — only transaction reference information is kept.
Technical and Usage Information
Information collected automatically while using the site:
- IP address and device type
- Browser name and version
- Time spent on the site and pages visited
- Cookie and session data (see details below)
How Information Is Used
bdtk31 uses collected information only for specific, legitimate purposes and never for unnecessary activities.
Service Delivery and Account Management
We use your information to create and manage your account, process transactions, provide bonuses and promotions, and offer support in Bengali through 24/7 live chat. Information is also used to create a personalised experience.
Security and Fraud Prevention
We analyse information to ensure platform security and to prevent unauthorised access, fraud, and money laundering. If suspicious activity is detected, an account may be temporarily suspended and relevant information may be used for investigation.
Sharing Information with Third Parties
bdtk31 does not sell your information. Data is shared with third parties only in specific circumstances and under strict agreements.
Authorised Third Parties
Limited information may be shared in the following circumstances:
- Payment processors (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
- Technology and hosting service providers — to operate the platform
- Game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) — for gaming services
- Legal authorities — to comply with court orders or legal obligations
International Data Transfers
Game providers' servers may be located in various countries. In such cases your information is always transferred through encrypted connections and under GDPR-compliant agreements. bdtk31 ensures that all partners follow the same high standards of privacy.
Cookies and Tracking Technologies
We store cookies in your browser to make the site experience more convenient and secure.
Types of Cookies and Their Purpose
- Essential Cookies: Required to maintain session management and login status; disabling these will prevent the site from functioning properly.
- Functional Cookies: Used to remember language preferences and other user settings.
- Analytics Cookies: Collect anonymous statistics to monitor and improve site performance.
You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt account login and some services.
Data Storage and Security
bdtk31 follows the highest industry standards to protect your information and conducts regular security audits.
Retention Period
Information for active accounts is retained for the duration of service use. Even after an account is closed, certain data may be retained for up to five years due to legal and financial record-keeping requirements. Once the retention period ends, information is securely deleted.
Security Measures
What we use to protect your information:
- 256-bit SSL/TLS encryption — on all data transfers
- Encrypted database storage
- Two-factor authentication (2FA) option
- Regular security audits and penetration testing
- Strict internal data access controls
Your Rights
As a user of the bdtk31 platform, you have the following rights over your personal information.
- Right to Access: You have the right to request what information we hold about you. If you make a request through the support team, we will provide it within 30 working days.
- Right to Rectification: If any information we hold about you is incorrect, you can request that it be corrected. Some information can be changed directly in your account settings.
- Right to Erasure: In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or active disputes.
- Right to Restrict Processing: In certain cases you can request that processing of your data be temporarily paused.
- Right to Data Portability: You can request to receive the information you have provided in a machine-readable format.
- Right to Object: You have the right to opt out of marketing communications. You can unsubscribe at any time.
To exercise any of the above rights, contact us via our 24/7 live chat or by email. We will respond as quickly as possible after verifying your identity.
Protection of Minors and Responsible Gaming
Collection of Minors' Information is Prohibited
bdtk31 provides services only to individuals aged 21 and above. We do not knowingly collect personal information from minors. Age is verified at registration. If we find that a minor's information has been submitted to us, it will be deleted immediately and the account will be closed.
Responsible Gaming Policy
We support responsible gambling. Our platform offers the ability to set deposit limits, self-exclude, and review account activity. For detailed information about responsible gaming, please visit our Responsible Gaming page.
Policy Updates and Contact
Privacy Policy Updates
bdtk31 reserves the right to update this privacy policy at any time. For significant changes, registered users will be notified by email or through platform notifications. Continued use of the site after any changes means you are considered to have accepted the updated policy. The "Last Updated" date at the top of the page always indicates the current version.
🔒 Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact us: